Ninova Fashion carpets and rugs manufacturing and international trading has a first been established in 1989 in Gaziantep Turkey. Since then the firm had completely grow all the physical environment and tecnical machineary. The firm totaly 10.000sqm of covered space. The most biggest industry firm has the mainly productions is polypropylene bcf carpet , heat set carpet , frieze carpet , shagy carpet , acrylic carpet and viscon carpet. Infrastructure we may proud of possessing most conducive infrastructure required for the manufacturing of excellent quality area rugs and wall to wall. İt’s a combination of traditional and modern tools,modern machines at different stages of finishing such as designing, weaving, dying and clipping.
THE CUSTOMER FEEDBACK GUIDE
Ninova Carpet, has been created “Feedback on Handling Process” to evaluate your feedback on every issue. This process complies with the requirements of the ISO 10002 Customer Satisfaction Quality Management System Standard. Increasing the customer satisfaction with quality to Our customers’ needs and to meet the changing expectations is our basic policies.
Therefore, our customers’ feedback, is seen as an opportunity to develop and improve of the process.
Suggestions, requests, critics, complaints, thanks or other all issues feedback are considered in a transparent and objective manner according to the our polcies.